Call Us at (702) 553-3039 for Questions or to Book your Las Vegas Balloon Flight

EXPERIENCE LAS VEGAS FROM ABOVE

Hotel Transfers Available

Vegas Balloon Rides
Experience the adventure of a lifetime and see Vegas like never before from a hot air balloon.

Fly Vegas Balloon Rides Flight Pricing

Las Vegas, Nevada is known for being a bright and bold city that never sleeps. With renowned resorts filled with gambling, restaurants, shopping and of course nightlife, there is never a lack of opportunity to have some fun! Choose to take a hot air balloon ride in Las Vegas for some adrenaline-filled excitement. This once-in-a-lifetime hot air balloon ride will give you a never-before-seen view of Las Vegas and a chance to try something new! Fly over the city and find your ‘in air’ serenity! Meet our friendly staff and trusted pilots while you soar the sky! Get ready to fly with your friends and meet others in the air! After all, Vegas is full of people looking to have a great time!

weekday Las Vegas balloon ride

Spectacular Weekday Morning Flights!

Monday through Thursday Mornings only

Duration:   Allow 3.5 hours from the time we meet until we return to the meeting location.

Flight Time:   You will be in the air 45-60 minutes or longer depending on weather.

Occupancy:   12 passengers max. each.

$275  $145/Person (ages 15 and up), $125/Child (ages 6 - 14)


weekend Las Vegas balloon ride

Spectacular Weekend Morning Flights!

Friday through Sunday mornings only

Duration:   Allow 3.5 hours from the time we meet until we return to the meeting location.

Flight Time:   You will be in the air 45-60 minutes or longer depending on weather.

Occupancy:   12 passengers max. each.

$295  $145/Person (ages 15 and up), $125/Child (ages 6 - 14)


private Las Vegas balloon ride

Spectacular Private Morning Flights!

Minimun 2 people 7 days a week

Duration:   Allow 3.5 hours from the time we meet until we return to the meeting location.

Flight Time:   You will be in the air 45-60 minutes or longer depending on weather.

Occupancy:   12 passengers max. each.

$500  $400/Person (ages 6 and up)


afternoon Las Vegas balloon ride

Spectacular Afternoon Flights!

November to February only

Duration:   Allow 3.5 hours from the time we meet until we return to the meeting location.

Flight Time:   You will be in the air 45-60 minutes or longer depending on weather.

Occupancy:   12 passengers max. each.

$325  $189/Person (ages 6 and up)

Up, Up, and Away!

Are you ready for the experience of a lifetime? Vegas Balloon Rides has grown to be one of the world's largest operators of commercial hot air balloons, and Vegas’ number one balloon ride company!

As North America's leading hot air balloon company, Vegas Balloon Rides is committed to capturing the imagination, attention and memories of our customers. From memorable vacations, to birthdays and anniversary count on Vegas Balloon Rides to deliver a truly magical experience for you, your friends, family, coworkers, and loved ones.   More about our flights...

All Vegas Balloon Rides Conclude With: Champagne / Sparkling cider toast, Light refreshments and snacks, Commemorative flight certificate.

* Kids pricing ONLY available when purchasing from vegasballoonrides.com.
* Kids must be a minimum of 6 years old and must be accompanied by a fare paying adult.
* Kids discounts and Special Offers can not be combined with any other specials, discounts, or 3rd party offers.
* If you prefer to book at full retail price, please Click Here!

GIFT A FLIGHT BOOK SPECIAL RATE

Fly Vegas Balloon Rides Package Bundles

We realize there is so much to do during your whirlwind visit to Las Vegas. We’ve partnered with some of the best Vegas attractions to bring you exclusive bundle deals to make your trip even more memorable.

Signature Champagne Flight

While our Signature Champagne Flight is available to schedule by itself, it is also included in each bundled deal and is quite simply the most spectacular way to start any day! Walk the wind for approximately one hour with the finest pilots in the world and enjoy spectacular 360-degree views of Las Vegas, topped off with a traditional Champagne celebration.

Bucket List? 

Vegas by Day, Vegas by Night

Instantly save $119 per person! Get picked up in a limousine and witness for yourself the incredible lights of the Las Vegas Strip from an EC-130 helicopter. Equipped with wrap-round windows and theater-style seating, you will fly you over the luxury hotels & casinos on the Strip and Downtown Vegas.

$394 $275/Person

Balloons, Boats & Brunch

Instantly save $400 per person! Fly over the pristine waters of Lake Las Vegas and enjoy views of the Strip, Lake Mead National Park and the mountains surrounding our valley. Upon landing, climb aboard a boat where your scrumptious, made-to-order brunch and a Champagne toast awaits as you enjoy a smooth water cruise.

$995 $595/Person

Flights, Bites & Delights

Instantly save $200 per person! Everyone’s got to eat so why not do it right & in style? Choose between access to 7 different buffets in 24 hours or VIP treatment on a Lip Smacking Foodie Tour at various 5-Star, award-winning celebrity chef restaurants. These all-inclusive packages will certainly satisfy the hunger within!

$475 $275/Person

Flight & Entertainment

Instantly save $120 per person! From the entertainment capital of the world this spectacular deal allows you to choose from a variety of entertaining shows on the Strip. Simply pick what fits your schedule and enjoy a night on the town. We have everything from Adult to Comedy, Cirque du Soleil and so much more!

$395 $275/Person

Red Skies & Red Rocks

Instantly save $130 per person! Get ready to explore Red Rock Canyon, about 197,000 acres of ecosystems, wildlife and multicolored views. Choose from a Pink Jeep Trekker adventure, a rollicking off-road ride of Rocky Gap or an exclusive helicopter flight with a sunset picnic, views of the Strip and sparkling Champagne.

From $425 From $275/Person

Sun, Fun & Canyon

Instantly save up to $200 per person! Spend a day away from the hustle and bustle of Las Vegas when you journey to the Grand Canyon. Choose between sights at Grand Canyon West (Rim) or Grand Canyon National Park (South Rim). Your adventure can be by ground, by sightseeing airplane or a breathtaking helicopter flight.

From $455 From $275/Person

Specials

10% Discount to military, police, fire and EMT.

Thank you! We will never forget, and are grateful for your service. We feel the least we can do is offer anyone currently serving, or who has served a 10% discount for them and any other adults accompanying them. You must provide proof of service in the form of a military ID, DD214, a badge or ID card. Should you not have this proof on flight day, the discount will have to be removed and full price of flight will be charged.

BOOK HERE

Fly Vegas Balloon Rides Scheduling Your Vegas Balloon Ride

Check “hot air balloon ride” off your bucket list! Schedule a flight experience to remember with Vegas Balloon Rides! Our quick and easy online scheduling system will have you making new flying memories before you know it! It's never been this simple to schedule your hot air balloon flight! To keep things running smoothly, our friendly support staff are here to answer any of your scheduling questions. Should you have an inquiry, feel free to reach out to us at info@vegasballoonrides.com or call us 8am - 7pm at (702) 553-3039.

Scheduling made easy so you can see the million-dollar view of Las Vegas!

BOOK YOURS NOW  

If you have any questions, please call   (702) 553-3039 .

Fly Vegas Balloon Rides Reviews

"Turning 50 - bucket list item"

"Our first full day in Vegas and this was an early morning adventure for 7 of us. When I got everyone up at an early hour they're wasn't a lot of excitement in the air but that all changed when we arrived on site. The whole crew is so accommodating and want you to take lot's of pictures. Sheldon was a skilled navigator and shared many interesting facts as we floated above the landscape below. It was everything I expected it to be and more. Finished with a nice snack and champagne toast. Highly recommend it - you won't be disappointed!"

- Peter H.


"Wonderful Experience from Start to Finish"

"This company is amazing - they were a group of happy, positive, informative, people eager to please and show us a wonderful experience! If you are coming to Vegas DON'T MISS this adventure!"

- NativeFlfemale (TripAdvisor)


"Hot Air Balloon Ride & Tour of Vegas"

"We had an awesome time on our morning balloon ride! Sheldon was so much fun. He told us all the juicy gossip from Vegas, where famous people live, new construction, crazy people he's met.... great story teller. The views are amazing, especially with red rocks on one side and the Vegas strip on the other. I'd definitely recommend this activity whether you're visiting or local to Vegas"

- Lauren (Orlando, FL)

Fly Vegas Balloon Rides About us

Vegas Balloon Rides is the Premier hot air balloon operator in Las Vegas

Our Las Vegas balloon adventures all begin at sunrise when you arrive at the launch site in time to watch us inflate the balloon.

Shortly after the sun rises over the Vegas strip, we will lift off for a peaceful journey over Las Vegas lasting approximately one hour.

After your flight, when your feet find their way back to earth, the Vegas Balloon Ride crew will be there to greet you and help you celebrate your voyage with the traditional champagne (or sparkling cider) toast, light continental breakfast, commemorative flight certificate suitable for framing, and memories to last a lifetime.

Professionalism

  • We are fully licensed and insured.
  • We are licensed by the City of Las Vegas
  • We are members of the BBB with an A+ rating,
  • We are members of the Balloon Federation of America and the BFA's Professional Ride Operators Division
  • We carry the best insurance available in the industry. If you would like to see a copy of our policy, call (702) 553-3039 and we will gladly email you a copy
City of Las Vegas
Pro members
BFA Member
BBB Member

Convenience, Customer Service and Satisfaction

  • We meet all of our passengers at our dedicated launch site saving you significant time.
  • No other balloon company has a higher percentage of 5 star ratings on Trip Advisor or Yelp than we do. The reviews will speak for themselves.
  • Vegas Balloon Rides operates all year round in Las Vegas, and only Las Vegas, so you'll never get lost in the crowd.

Fly Vegas Balloon Rides Safety (Our #1 Priority)

Our Safety Pledge

Your safety is our main concern, so we reserve the right to cancel a flight due to adverse weather conditions or safety reasons. All flights must adhere to all FAA safety standards for passenger-carrying commercial balloon operations. We don’t anticipate flight delays, however if the pilot requires more time to see how the weather is developing, it is possible that your flight might be put on hold. If that happens, you will be instructed to phone back at a later time that day for an update.

 Fact: Vegas Balloon Rides has an impeccable safety record.

 Fact: Vegas Balloon Rides does NOT operate the largest fleet of hot air balloons, but we do operate the newest and best balloon equipment available.

 Fact: Vegas Balloon Rides is a zero tolerance workplace. All of our pilots, crew and office staff are subject to random drug screenings.

 Fact: Vegas Balloon Rides requires all of our pilots to maintain an FAA certified 2nd Class Medical certificate.

 Fact: Our pilots are some of the most experienced FAA certified commercial pilots in the industry.

 Fact: We will not fly in unsafe conditions and have a very strict operations guide that all of our pilots must follow that defines weather conditions we will and will NOT fly in.

 Fact: Our equipment requires a full FAA inspection annually or every 100 hours (which ever comes first) by FAA certified aircraft inspectors.

 Fact: Before every flight our pilots and ground crew inspect the balloon, envelope, rigging and gondola.

Watch us prepare for flight and you'll see the many safety checks we make.

If you have any questions, please call   (702) 553-3039 .

Fly Vegas Balloon Rides FAQ

Are we insured?  We are insured by an American-owned, A+ rated insurance company.

Where do we meet?   The address to our meeting location is: 4390 Polaris Ave Las Vegas, Nevada 89103 . ( Map )

What time are the balloon flights?   We meet about 30 min. before sunrise. Click here for a sunrise chart , find your month and day. The exact meeting time will be included with your balloon ride confirmation.

Where will the balloon land?   A hot air balloon flight is dependent on wind speed and direction, so every flight we make in Las Vegas is different and our landing sites vary from day to day.

Can I take a camera?   Absolutely, there is always plenty to photograph both prior to the flight, during and afterwards. You may bring a video camera also. We recommend that you have a suitable soft case, including carry strap, with you to stow and protect the camera during the landing. Bring extra memory cards and batteries. Panoramic cameras are nice for scenery.

How long will we be in the air?   You will be in the air 45-60 minutes or longer depending on weather. Please allow 3.5 hours from the time we meet until we return to the meeting location.

How many people are in the balloon?   Our hot air balloons carry a maximum of 12 passengers plus the pilot. Our gondolas (baskets) have partitioned compartments for passenger comfort and safety.

How do I book a Hot Air Balloon Ride? It's simple, just give Vegas Balloons a call at (702) 553-3039 and we'll give you all the information you need to book a flight. If you already have flight vouchers, click here to schedule your flight. If you need to purchase a flight click here.

How long are flights? On average, passenger flights are approximately one hour in length. Some flights can vary from 45 minutes to 1 1/2 hours depending on the amount of fuel on board, the passengers combined weight, the temperature of the air and when the pilot finds a suitable landing field.

What type of weather conditions are needed to fly? Hot Air Balloon passenger flights take place in winds less than 6 knots, with no rain or approaching storms within 100 miles. Flights also require visibility of at least 3 miles and ceilings of at least 3000 feet.

What type of clothing should we wear? Special clothing is not required for hot air ballooning. We always suggest practical wear, such as long pants, a light jacket, a hat and no sandals or high heels. We do not fly high enough for a change in temperature so plan to dress for the temperature of the day. Please read our day of flight information page for details.

Can I bring my camera and binoculars? Yes, we encourage it. Some of the greatest pictures of the surrounding area can be taken from 500 feet in the air. Don't forget to bring batteries for your camera and a protective case for landing. Please read our day of flight information page for details.

Is it cold up there? No, the temperature in the air is the same or even warmer than it in the ground. The temperature only begins to drop when you begin to fly very high.

How big is the hot air balloon? Vegas Balloons flies balloons 210,000 cubic ft to 310,000 cubic ft in size. They typically carry 8-12 passengers, making it easy to accommodate families and groups. The large baskets make for more space per person and our balloons have turning vents so the pilot can rotate the balloon during flight, giving everyone a 360 degree view.

What makes the hot air balloon rise? Hot Air! A pair of high-powered propane burners ignites and heats liquid propane that is aimed into the balloon to make it rise. The burners create 30 million BTU's of heat. In comparison, an average home barbecue generates 30,000 BTU's. Each flight uses approximately 60 gallons of propane.

How fast do you fly? The balloon travels the same speed as the wind. An average flight is approximately 7 miles in distance.

How do you steer the balloon? Hot Air Balloons can not be steered like a plane or helicopter. Balloons travel only in the direction of the wind. There may be different wind directions at different altitudes that the pilot may use to maneuver the balloon. Upon landing, our "Chase Crew" that has been following the balloon since lift off retrieves the balloon and passengers and returns them to the launch location.

Can anyone fly the balloon? To fly a hot air balloon you must be a licensed balloon pilot. Much like a fixed wing pilot, balloon pilots go through extensive training including ground school, written exams and hands-on flying.

What is the balloon made of? Balloons are made from rip-stop nylon much like a winter ski jacket. Yet unlike a jacket, the balloon is coated in a special chemical to help it resist heat and last longer. Balloons have an average life expectancy of 300 hours of use. Manufacturers have many different colours of fabric to choose from to create the many different patterns seen flying through the sky.

How much does a hot air balloon cost? An average hot air balloon, including the basket will cost approximately $60,000.00.

Who makes hot air balloons? Hot air balloons are made by a small group of select manufacturers around the world. The largest manufacturers of which can be found in England, The United States, and Spain.

How high do you fly? Though the altitude record for hot air ballooning is 90,000 feet, the height of passenger flights range anywhere from treetops up to 2,500 feet.

What happens if I don't fly? Will my voucher still be valid? As ballooning is weather dependent we have to cancel your flight if conditions are not safe. If your flight is canceled, you simply reschedule either online or by phone, for another date that suits your schedule. Sometimes passengers can be canceled a few times before being able to fly. If you have tried a few times during the flight season and have not been successful going, don't worry, Vouchers purchased directly from Vegas Balloon Rides don't expire. We simply keeping trying until mother nature is in a good mood.

What can cause a cancellation of a flight? As safety of the passengers, crew and equipment is of utmost priority, flights will sometimes have to be cancelled. Various factors can cause cancellation such as weather conditions, equipment malfunction or pilot injury or illness. Your safety is our concern and we will not fly if this is jeopardized. If your flight is cancelled you can simply reschedule for another flight.

What happens if I don't want to use my balloon ride voucher? All vouchers purchased directly from Vegas Balloon Rides that are prepaid in full, are 100% refundable and also transferable within one (1) year from the date of purchase as long as either no flight has been scheduled, or you cancel your first scheduled flight at least 48 hours prior to flight time. If you wish to transfer your voucher to another party, please ensure their health or ability is not restricted. Simply let us know who you have transferred the voucher to and we will adjust the file so they can continue to schedule on it. Please read all policies here.

Fly Vegas Balloon Rides Contact us

We're here for you! From simple questions to special requests - reach out to us and a representative will be able to help!

Address: 4390 Polaris Ave., Las Vegas, NV 89103

Email:

info(at)vegasballoonrides(dot)com

    info(at)vegasballoonrides(dot)com

Telephone: Reservations/Information Line: (702) 553-3039   8am - 7pm daily
Flight Status Line: (702) 608-8382

Meeting Location: 4390 Polaris Ave Las Vegas, Nevada 89103

Directions: Vegas Balloon Rides Welcome Center is about a 5 minute taxi ride from the strip. From Las Vegas Blvd, turn West onto W Harmon Ave and then turn North onto Polaris Ave. Vegas Balloon Rides is on the right hand side on Polaris Ave. Parking is available.

On the day of your balloon flight, meet us at your designated location to begin your hot air balloon ride adventure in Vegas.

Our hot air balloon adventure begins when you meet your pilot and flight crew. Our passengers and pilots meet approximately a 1/2 hour before sunrise. Passengers are then transported to our launch location where they will watch in awe as the hot air balloons are inflated like a colorful canopy. After our safety brief, passengers embark on an experience of a lifetime. Approximately an hour later we will land and enjoy a champagne toast while sharing memories and stories of ballooning. Passengers are then returned to our Welcome Center or their individual hotels. Let the amazing adventure begin and get ready for your morning take off! Please plan 3-4 hours for the complete adventure.

Logo

About Your Flight

Vegas Balloon Rides invites you to view Las Vegas as you've never seen it before! Get carried away in a Hot Air Balloon adventure, unlike anything you’ve ever seen. During your flight you will get a spectacular bird’s eye view of the gorgeous Red Rock Mountains and the famous Las Vegas Strip. You will drift silently over the city and countryside where you will watch for wildlife and talk with envious onlookers down below. After drifting serenely for approximately an hour, we prepare for landing.

On landing, a traditional champagne toast is held to celebrate your wonderful adventure. Non-alcoholic beverages are also available. We will then return to the Vegas Balloon Rides Welcome Center. Most importantly we are fully licensed and insured. Our pilots are all FAA certified, highly experienced and are full time professionals.

Passenger Limitations

For the safety of all our passengers we enforce the following flight restrictions:

All passengers must be 6 years of age or older. Age 6-18 requires parent or guardian to fly.

Maximum weight per passenger cannot exceed 280lbs / 127 Kilograms / 20 stone, passengers may be asked to be weighed for accuracy at check-in.

It is strongly recommended that someone in the party be able to communicate in English.

Passengers with the following conditions cannot fly:

Expectant Mothers.

Back, Neck, Knee, Hip, Joint, Bone, Osteoporosis or Similar Physical issues within 2 years.

Inability to walk unassisted or stand for one hour unassisted. Canes / Walkers / Wheel chairs / Scooters not permitted.

Recent Surgeries or Other Conditions that may be aggravated during flight and landing.

We want everybody to be able to fly, but to do so safely. If there is anything you think we should know, or you are unsure of prior to your flight date, please do not hesitate to contact us to discuss.

Flight Requirements

All flights are weather dependent.

The Pilot in Command may cancel the flight, or deny a flight for any passenger for any reason and they are the final authority on all flight and passenger related decisions.

All Private flights require a minimum of 2 passengers to fly

All non private flights require a mimumum of 4 passengers to fly. As a result, you will be with other guests on all non private flights

All passengers are required to read and sign our passenger release prior to flight.
Click here to review our passenger release document.

Accessibility and service animals

Unfortunately none of our aircraft are considered handicapped accessible. They are unable to accommodate wheel chairs and do not have doors to allow for access other than climbing over the sidewall of the basket. There is also no way for the aircraft to be modified to be made handicapped accessible. Additionally, we love animals and want them to be safe and protected. This unfortunately means that we do not allow service animals onboard or around the aircraft. Hot Air Balloon burners are loud and will scare many animals. It is simply not safe or prudent to allow a service animal in or around the aircraft.

Flight Certificate Delivery

All flight certificates are emailed within 24 hours of order receipt. If you are unable to receive and/or print the flight certificates via email, please call us and we will mail the certificates via US Postal service. When US Postal Service delivery is requested, we will ship them within 48 hours of order receipt.

Scheduling Flight Certificates given as gifts

Simply present the flight certificates and other paperwork to whomever you intend to give the ride, and have them contact us to schedule, or they may schedule on our website using the codes on the flight vouchers. Since we will not know to whom they have been given, we will not contact you to schedule. It is your responsibility to make sure the recipient contacts us to schedule their ride. Please ask the recipient to have a calendar handy when calling so we can pick a mutually agreeable time. If we are unable to fly the first opportunity for any reason, they can contact us to reschedule at their convenience. Flight Certificates issued by us do not expire unless they are forfeited or were donated by us for a charitable donation. Any charitable donation certificates will expire 1 year after the issue if no expiration date is on the certificate.

Flight status hot line

Once your reservation is completed, and you have received a confirmation from us, you are confirmed for that specific day's flight. The email confirmation will include the flight status line number to call before your flight. You are required to call that number at the time indicated in the email to get the status of your scheduled flight. The flight line will inform you of three options: 1. that the flight is a go, 2. on a weather hold, or 3. canceled. It will also provide instructions about how to proceed based upon the flight status. If the flight is on, it will include the meeting time at our meeting location, the address of the meeting location, and hotel pickup information for those who reserved round trip hotel pick up transportation.

Please note hot air ballooning is weather dependent and that we do expect all guests to be in the local area prior to your flight; to avoid being late or missing your flight please make necessary preparations. Vegas Balloon Rides will not be responsible in the event you do not arrive for your flight. This is true even if the flight is placed on a weather hold. If something changes on our end, such as weather, we will amend the flight status line, so please check the flight status line one more time in the morning prior to leaving for the flight location. It is your responsibility to ensure we have a valid contact phone number and you are available. Please arrive at the given meeting location on time. We will leave for the launch site approximately 10 minutes after the meeting time. If you are not present, you will be considered a no-show. Please see the policy below on no-shows. If the weather is unsafe to fly, we will work with you to reschedule your flight.

Meeting Location

We ask that you call the flight status line after 8pm the evening before your flight. The flight line number is (505) 273-9765. This recording will have the status of the flight, as well as any last minute updates for the flight information (if any). It also contains the address of our meeting location and other pertinent flight information.

We will meet you at our flight location which is the open field behind Village Inn at 6390 Coors Blvd NW, Albuquerque NM 87120. Click here for a Google map to this location.

No-Show Policy

A "No-show" is anyone who fails to show up for a flight after scheduling a flight. No-shows have a substantial impact on our business. As a result of no-shows we either flew an aircraft only partially full, or we didn't fly at all. Either way we incurred the same expense to fly whether we were able to fly you or not, therefore a no-show will result in a forfeiture of your flight fee, certificate, voucher or deposit and we will consider our obligation for that flight to be fulfilled. No refund will be possible since we incurred the cost of the flight in your absence.

Please make sure to allow sufficient time for arrival at the meeting location, and call us if you are running late. If you are using a third party certificate of any type to pay for your flight, that voucher will be redeemed and considered used and you will not be entitled to a refund from that third party agency. Should you manage to get a refund from them, we will charge the card you provided us at scheduling for your flight fee. There are no exceptions to this policy under any circumstances.

Credit Card Payments

We are diligent in ensuring your credit card information is protected and not used without your permission. If you are paying for your reservation with a credit card, the cardholder must present the credit card used AND a valid photo ID upon check-in on the day of your scheduled activities. If the cardholder will not be present at check in, we will require some additional documentation PRIOR to the day of your scheduled activities. Please contact our customer service agents who will be happy to assist in completing these verification steps with you. Please note that if we are unable to verify the cardholder with a valid photo ID, your party will not be able to fly.

Weather Cancellation Policy

Weather is always a concern and does force cancellations and rescheduling of flights. If it clearly isn't going to be safe to fly on your date and time, the flight status line will announce this as soon as the decision is made before the flight. Please call us the next business day to reschedule your adventure. If the flight is on, we will provide specific meeting times and locations for the morning's adventure.

If the weather forecast isn't clear for the next morning, we will place the flight on a weather hold and ask everyone to call about 1 hour before the morning's expected meeting time to get an updated forecast. At that time we will let you know for sure if the flight is on. If we must cancel your flight due to weather, simply call us to reschedule your flight. If you are unable to reschedule, and you paid us directly for your flight, please call us for your options.

Cancellation Policy

If you cancel at least 48 hours prior to your scheduled flight, there is no penalty and you may reschedule. If you cancel with less than the required notice, or fail to show up the morning of your flight, we will charge the full amount to the card on file as a cancellation fee, or your flight certificate, voucher or prepayment will be considered forfeit and you will not be allowed to reschedule that reservation. No credit will be given in any way for cancelling with less than the required notice or for no-shows.

Refund Policy

All flight certificates and prepaid flights purchased directly from Vegas Balloon Rides are fully refundable within one (1) year from the date of purchase as long as either no flight has been scheduled, or you cancel your first scheduled flight at least 48 hours prior to flight time. All refunds will be issued to the original purchaser in the original purchase method (credit card purchases will be refunded via the same credit card) if possible. If not, a refund will be issued via company check. No refunds will be issued to no-shows, those that show up intoxicated, or anyone whose flight certificate, flight, or voucher has been forfeited for any reason. No refund will be granted after one (1) year from sale. Even if the certificate is not refundable, as long as it hasn't been forfeited or used, it can still be used. There are no exceptions to this policy.

If you are eligible for a refund, we will process the request within 7-10 business days. If your flight was purchased through any third party, you will have to discuss any refund request with them. We are not able to provide refunds for any third parties for any reason.

Payment Options

We are pleased to accept MasterCard, Visa, Discover, American Express, and cash.

We do not accept checks as a form of payment.

Privacy Policy

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. The information collected includes name, email address, mailing address, payment information and other personal information such as passenger weights that might be required in order to schedule a hot air balloon ride.

We will use your information to respond to you regarding the reason you contacted us and to schedule and execute hot air balloon rides and other services you might contract with us to perform. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control over this Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and off line.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information off line. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to this Policy

We may make changes to this privacy notice from time to time. You may check back on this page at any time to see our current policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address on this website.